What is a typical day for you like at Concentric?
As an embedded employee, my typical day involves working with the Crisis Management Team (CMT) on various projects which can range from crisis response to a current disaster, conducting tabletop exercises for the enterprise, drafting Crisis Management Plans (CMPs) and Playbooks, collaborating with other stakeholders throughout the organization (such as the People Team (HR), Legal, the Global Security Operations Center, Privacy, etc.), drafting After Action Report(s) and Improvement Plan(s) (AAR/IP), creating educational and training resources, and much more.
Me and my team work hard to ensure that the organization is prepared for crises which may come from a variety of sources (war, natural disasters, accidents, terrorism, etc.) and are available to assist 24/7 should an incident occur. The position is fun because every day has a little something different and I have yet to be bored.
How long have you been at Concentric and what part of your job do you find most fulfilling?
I’m so grateful to have joined Concentric in November of 2022 as I have had an overwhelmingly positive experience as an embedded Crisis Management Coordinator.
To me, the most fulfilling part of my position is being able to help people in times of crisis and/or in their time of need. We (the Crisis Management Team) are able to provide access to much needed services and support both during and after a crisis which can positively impact the lives of victims/survivors. Additionally, being able to help the organization mitigate the effects of disasters (by being proactive with preparedness activities) is also very rewarding. Lessening the impact during a crisis can not only save lives but allows us to recover more quickly and thus makes the organization more resilient.
What is your educational and professional background before joining Concentric?
I hold two associate degrees (one in liberal arts/journalism and the other in communications for sound engineering), a Bachelor of Science degree in Homeland Security, and a Master of Science degree in Disaster Recovery and Emergency Management (MSDEM). I completed my bachelor’s at the University of New Hampshire in 2018 and master’s at Nova Southeastern University in Florida in 2020. Prior to going back to school, I had a successful 20+ year career running small independent businesses. Fortunately, my previous professional and life experiences have allowed me to transfer many skills into my current position such as thinking critically, building relationships, being adaptable, dependable, having good time management practices, and interpersonal skills.
What do you enjoy doing when you’re not working?
When I’m not working, I enjoy hitting the hiking/walking trails, watching live sporting events, spending time with family, going to concerts, and hanging out at home in Austin with my boyfriend and two dogs: Cali and Pepper.
What are you most looking forward to over the next year?
Professionally, over the next year I hope to continue to work with my team to mature the Crisis Management program. We have made incredible strides and I look forward to seeing what more we can continue to contribute to the organization. Additionally, the team will be traveling to the headquarters building in September to conduct a tabletop exercise with the C-Suite, and for that I am very excited!
