Security is an important, thriving, and growing industry around the world. As a private security firm, we are approached by many looking to get into our field but unsure of where to begin. Many who are looking for security positions need guidance on what job title correlates to the type of position they are seeking. To assist, Concentric has created a guide of sorts to explain what you can expect for each position. If you are looking to begin or continue a career in this fast-paced industry, click here to learn more about our open positions.
Secured Space Specialist
The Secured Space Specialist (SSS) maintains a daily presence at a designated secured location to provide security and access control for the customer. They manage logistic responsibilities for the area including close collaboration with executive assistants, facility and security teams, and outside vendors to ensure the security and privacy of our clients interests. This position works well with dependable, resourceful, and personable team members.
Secured Space Coordinator
The Secured Space Coordinator (SSC) provides operational support to participate and plan executive security coverage within a small team environment. They support threat management and emergency response and will be the first point of contact for guests, providing top-level customer service and developing building-specific security incident procedures. Our SSC positions work in identifying, responding to, and tracking localized threats, while ensuring close and accurate access to protected spaces.
Executive Protection Specialist
The Executive Protection Specialists will provide strategic, flexible, and dynamic security operations support to clients, including close protection while traveling. These individuals will have excellent communication skills and a proactive approach to ensuring client security and privacy is maintained. The role includes detailed planning, triage, and reporting for client operations and staying prepared for unique client needs.
Executive Security Agent
The Executive Security Agent works as a member of a physical security team. Their responsibility is to support threat management, emergency response, and providing the first point of contact for guests. The position required a high degree of customer service for executives, guests, and staff as well as experience managing projects, working in a small team environment, and sensitivity with confidential information and secured spaces.
Residential Security Agent
The Residential Security Agent works as a member of a security team responsible for providing security coverage at identified residences on any schedule as requested by the client. Their responsibility is to support threat management, property monitoring, emergency response, and providing the first point of contact for guests and deliveries. The position required a high degree of customer service for residents, guests, and staff as well as experience providing site protection, working in a small team environment, and sensitivity with confidential information and client habits.
Site Security Agent
The Site Security Agent serves a critical security function while maintaining a customer service focused approach. This role maintains access control, supports incident management, assists in coordinating emergency response, and will be the first point of contact for team members’ guests. The Agent monitors access control technology while facilitating guest visits and maintains customized security escalation procedures. Collaborative relationships with the client and local facility partners and vendors are key.
Site Security Supervisor
The Site Security Supervisor supports a team of Agents, performing the same job duties and providing coordination and supervision to the team’s core responsibilities. Communication skills are key to partner with client operations, maintaining consistency in protocols while driving for continuous improvement. This role helps training new staff and tracks inventory, certifications, and other customer metrics to ensure a safe and secure environment.
Embedded Security Team Manager
The Embedded Security Team Manager is part of the Embedded Program Team responsible for managing a suite of employees supporting security and executive protection services. The position will manage several small groups of employees coordinated by client and skillset to provide consistent engagement, training planning, and security solutions. The Team Manager cooperates with colleagues to support a consistent program and trackable metrics; follow, document, and manage program initiatives; and engage other company subject matter experts to produce training and team improvements.
Security Operations Coordinator
The Security Operations Coordinator is responsible for assisting clients with their day-to-day physical security needs on an ad hoc and long term basis. The Security Operations Coordinator must have a customer service mindset, and will maintain responsibility for ensuring that client needs are met in a timely manner. The Coordinator will work with the Program Manager to maintain excellent client relations, and will be responsible for performance management of Concentric employees and vendors assigned to tasks. This role must be detail-oriented, as the Coordinator bears responsibility for ensuring that tasks are supported, and correctly billed to the client.
Senior Security Operations Coordinator
The Senior Security Operations Coordinator will be responsible for the same duties as the Security Operations Coordinator as outlined above, but will manage complex client relationships and security needs with ease. The Senior Coordinator will demonstrate the ability to act with little to no direction on a client request, and may take on program management responsibilities under the supervision of the Program Manager of Security Operations.
Program Manager of Security Operations
The Program Manager of Security Operations is responsible for providing oversight of both our ad hoc and long term field operations assignments. This will include helping clients implement solutions to mitigate identified risks. The program manager must maintain excellent rapport and open lines of communications regarding client needs, requests for support, service issues, and deliverables. The program manager role includes outward facing client engagement, team and vendor management, and ensuring excellence in delivery for all of our field operations.
Director of Security Operations
The Director of Security Operations is responsible for managing the day-to-day operations of our Security Operations business line. This includes managing a team of security professionals, building team processes and policies, and overseeing mitigation strategies, security products, and daily workflows on the Security Operations team. The Director role includes outward facing client engagement, relationship management, business development, proposal writing, and supporting other strategic priorities within the company while serving as a leadership stakeholder for our goals and business objectives.
Looking to begin or continue a career in the security industry? Click here to learn more about our open positions.