It has been an exciting first month since SPS officially joined Concentric Advisors. This partnership is not just about integration—it is about expansion, innovation, and enhancing the level of protection and service we offer to clients worldwide. Together, we are setting a new benchmark for global security, emergency assistance, and protective solutions.
Strength in Partnership
SPS is a trusted global assistance provider, relied upon by Lloyd’s of London insurers for emergency assistance, medical and security evacuations, as well as kidnap, ransom, and extortion response. Its innovative indemnified travel membership program, GEAR (Global Emergency Assistance and Response), offers a cutting-edge, cost-free emergency evacuation solution that seamlessly enhances our existing service lines.
Concentric brings unmatched expertise in innovation, staffing solutions, cybersecurity, and protective security, with a strong global presence. With added capabilities from SPS, we deliver a fully integrated global security and risk management solution—ensuring our clients receive high-touch, proactive protection, wherever they are in the world.
Forward Momentum
From day one, our teams have worked tirelessly to align operations, integrate strengths, and enhance client offerings. Some of the early successes include:
- Seamless Client Transitions – Clients are already benefiting from our expanded service capabilities, with bespoke solutions tailored to their evolving needs.
- GEAR’s Value in Embedded Security Programs – A multinational corporation using Concentric’s Embedded Security Program recently recognized the exceptional value of GEAR by including it in their suite of security services provided by Concentric. By integrating SPS’s emergency response capabilities, they have enhanced their crisis preparedness, ensuring their personnel receive immediate support in any emergency.
- Expanding White-Glove Support Across Both Networks – Our concierge-style security service is now available to SPS clients, providing seamless, personalized assistance. At the same time, SPS’s global reach enhances our ability to support high-net-worth individuals and corporate travellers wherever they need us.
- New Cyber and Crisis Response Solutions – By combining Concentric’s cybersecurity expertise with SPS’s crisis management capabilities, we are developing a next-generation product that ensures clients are protected against both physical and digital threats.
Challenges: The Joy of Time Zones
Of course, no integration is without its challenges. The biggest so far? Mastering the art of working across time zones. With SPS based in the UK and Concentric headquartered on the US West Coast, our meeting schedules have become a fine balancing act.
For the UK team, it means the unique joy of 8pm strategy calls, when the rest of the country is winding down with a cup of tea and the evening news. For our US colleagues, it’s the struggle of early-morning video calls, where at least one person is clutching a suspiciously large coffee and hoping nobody asks them anything too complex before 7am.
Despite the logistical gymnastics, the collaboration has been seamless—proof that when security professionals set their minds to something, even the laws of time zones can be bent (with the help of caffeine and the occasional power nap).
Opportunities Ahead
The road ahead is one of growth, innovation, and enhanced client experience. Our key priorities for the coming months include:
- Expanding Geographic Reach – Leveraging our global footprint to provide tailored security and risk solutions wherever we are needed.
- Advancing Technology and Cybersecurity – Strengthening digital protection with integrated crisis response solutions, ensuring our clients’ security extends into the virtual realm.
- Elevating Concierge Security Services – Offering a seamless, discreet, and comprehensive safety net that integrates emergency assistance, personal security, and global travel support.
A Future-First Approach
This is just the beginning. At Concentric, we believe security should be proactive, seamless, and reassuringly there when it matters most. Whether providing concierge-level security, global emergency assistance, or cutting-edge crisis response, we remain committed to protecting what matters most—our clients, their people, and their peace of mind.
